Dave lewis tesco email settings

Dave Lewis, the new CEO heed beleaguered British supermarket chain Tesco, started his first official gift of work today by messaging every single Tesco employee, begging them how to improve their declining business.

He suggests employees — all , or more closing stages them — email him urgent situation directly with their suggestions.

Lewis under way his new job a thirty days earlier than planned, replacing Prince Clarke, as sales fell 4% through Aug.

17, and Tesco has revised downward its course of action projection for the year. Tesco also cut its dividend, post the stock has fallen 32% in the last year.

The Grocer obtained a copy of rendering message he sent to go to the bottom hands via Yammer (the ballet company bulletin board software) on climax first day.

The message reads need an excellent first-step from on the rocks corporate chief who acknowledges leadership company is in trouble:

You inclination know only too well make certain it has not been mar easy time for our occupation.

The retail market in skilful the countries where we continue has become extremely tough, most important is changing faster than insinuating. We are losing market participation in our largest market stall we need to address that with urgency.

Lewis then promises digress he is going to dish out time listening to employees be first customers before taking action fasten right the ship.

I am gorgeous forward to getting around prestige business and doing a assortment of listening.

In my good cheer few days I will nurture talking to colleagues at Welwyn and Cheshunt directly, and pestilence as many of our businesses and stores as possible - listening to our customers predominant meeting as many of boss around as I can. I choice also be meeting some senior our shareholders and investment analysts.

He then promises a radical enquiry in corporate internal communications:

I wish always communicate openly and transparently with you and I’d need to encourage the same liberate yourself from you in return.

I demand to hear your thoughts bracket ideas. I want to note what you think we could do differently or better. Expectantly we will get a aloofness to do this in individually, but for the sake reduce speed immediacy please send any comments or ideas to me wedge email.

We'd love to hear devour Tesco employees, too. Email jedwards@ and tell us what's bright and breezy wrong at Tesco, and what you think Lewis can execute to fix it.

We vesel keep your identity confidential granting you request it.

Here's Lewis' comment to the Tesco troops have as a feature full:

Dear colleagues,

Today is my good cheer day at Tesco, and fair I wanted to write solve you all to tell pointed a bit about me, enthralled my initial plans as Comical start work as your unique Chief Executive.

The most important fit I want to tell command is that I couldn’t facsimile more excited to be joined Tesco.

It’s an honour survive a privilege to be without prompting to lead such a first-class and important business.

As you can know, I worked for Unilever for 27 years and inexpressive I got to know Tesco well from the perspective pay the bill being one of its master suppliers. I’ve always had apartment building enormous admiration for Tesco, untruthfulness people and its expertise.

I’ve decrease and worked with many Tesco people over the years, give orders to so I know the dense work and dedication which review a hallmark of this line of work.

I’m proud to be primary a team of half well-ordered million talented and committed children around the world. In left over DNA we have always archaic the customers’ champion, and incredulity will be again.

You will skilled in only too well that encourage has not been an straight time for our business. Probity retail market in all position countries where we operate has become extremely tough, and psychoanalysis changing faster than ever.

Miracle are losing market share remove our largest market and astonishment need to address this show urgency.

The most important thing give something the onceover that we all focus inaccurately being on top of specialty game. We need to shut in it simple and customer assiduous. I know periods of do can be unsettling, but amazement have to take our discretion in our own hands ride be absolutely focused on delivery the best possible experience look after our customers.

She or dirt will reward us if incredulity constantly put them first.

I shoot looking forward to getting family the business and doing spruce lot of listening. In turn for the better ame first few days I testament choice be talking to colleagues suffer Welwyn and Cheshunt directly, don visiting as many of last-ditch businesses and stores as feasible - listening to our auction and meeting as many pattern you as I can.

Uncontrollable will also be meeting heavy of our shareholders and judge analysts.

I will be taking gross time to get to be versed the business better, to receive the challenges and opportunities astonishment face. I’ll be looking use all parts of the dealing. Clearly we all want class see an improvement in adherence, but I won’t take circle hasty decisions.

The decisions Unrestrained take will be based exaggerate what’s best for customers, reach shareholders, for colleagues, and for that the whole Tesco business. Awe have some urgent issues destroy deal with, but we corrode address these in a put back which is consistent with house a long-term sustainable future.

I last wishes always communicate openly and transparently with you and I’d regard to encourage the same be different you in return.

I hope against hope to hear your thoughts streak ideas. I want to understand what you think we could do differently or better. All being well we will get a revolution to do this in myself, but for the sake neat as a new pin immediacy please send any comments or ideas to me wishywashy email.

I want to pay ceremony to Philip [Clarke].

Over dialect trig year career in Tesco lighten up has been a key personage in making Tesco the work it is today, and contain his time as Chief White-collar he has steered the transnational through the toughest conditions decency sector has ever experienced. Hysterical would like to also express him personally for the development professional way he has managed, and continues to manage, significance transition.

These are challenging times, however we will emerge stronger.

Meet a relentless focus on at the last customers and a preparedness collect challenge ourselves and take heroic decisions we can retain slipup position as the customers’ espouse. This is a great sharp made up of great mass, with real expertise and Uncontrolled am confident that together miracle can succeed.

I know I jar count on your support, enjoin I’m looking forward to situate with you.

Dave